Emergency Assistance

Food Pantry

Food Pantry services are available Monday through Friday and the first and third Saturday.  Our Pantry provides a full compliment of food and hygiene items valued at approximately $125 for a single person or approximately $60 per person for a multi-person household.  A household may receive food up to eight times in a twelve month period. For more information, click here.

Financial Aid

Financial Aid services are available Monday through Friday.  Financial Aid typically includes rent and utility assistance. A household with verified income may receive financial assistance once in a twelve month period. For more information, click here.

Clothing

Our Clothes Closet is open Monday through Friday and the first and third Saturday.  We provide both new and gently used items for men, women and children. A household may receive clothing up to three times in twelve month period. For more information, click here.

Senior Food Programs

  • Friday FoodBasket 
    Friday FoodBasket provides weekly supplemental food assistance to low-income seniors 60 years and older and select disabled persons.  There is no limit to the number of visits and seniors may live in any Dallas area zip code. Distribution is every Friday between 8 a.m. and 1 p.m.
  • PAN (People and Nutrition)
    PAN (People and Nutrition) is a monthly USDA supplemental food assistance program open to income-eligible seniors 60 years and older, regardless of zip code. Distribution is the third Friday of the month between 8 a.m. and 1 p.m.

School Uniforms and Supplies

We provide two new school uniforms and a full complement of school supplies to pre-qualified children. We accept applications beginning in June. We distribute the uniforms the week before DISD begins classes and school supplies on the first day of school.  Adult applicants must present a social security card or birth certificate for each child and proof of residence.  We accept applications 9:00 a.m – 12:00 p.m. Monday through Friday.

Rent/Utility Advances

We advance rent and utility payments at the request of Dallas County Health and Human Services caseworkers for disabled county residents without income to expedite rent and utility payments and prevent eviction and disconnect.

Furniture

In partnership with the Dallas Furniture Bank, we provide furniture to households. We place the order for furniture and delivery and pay for both. The Dallas Furniture Bank then schedules a delivery date directly with the client.

Birth Certificates and IDs

We pay for birth certificates when there is a specific, verifiable need and for Texas IDs.

Transportation

At the discretion of the job counselor, we may provide bus tokens for job searches. Those with confirmed employment may receive bus tokens to get to work. In special circumstances we may provide bus tokens or for medical appointments.

Other Resources

Download Dallas Area Guide to Emergency Assistance